Terms and Conditions
Welcome to Short Form Media!
By using our services, including our website, social media, and SMS services, you agree to the following terms and conditions. Please read these terms carefully.
1. General Terms
Short Form Media provides digital content creation, social media services, and SMS updates. By accessing or using our services, you agree to follow these terms, comply with applicable laws, and not misuse our services.
2. SMS Service Program Description
By joining the Short Form Media SMS service, you will receive updates, information, and other messages about our services. Message frequency may vary.
3. Opting Out of SMS Service
You can cancel the SMS service at any time. Just text "STOP" to the shortcode you received messages from. After you send "STOP," we'll confirm that you’ve been unsubscribed, and you will no longer receive SMS messages from us. If you want to rejoin, simply sign up again, and we'll start sending messages to you again.
4. Help and Support for SMS Service
If you're experiencing issues or need help with the messaging program, you can text "HELP" to the shortcode. You can also reach out to us at info@shortformmedia.co for additional support.
5. Charges and Fees
As always, message and data rates may apply for SMS messages sent to you from us and messages you send to us. For questions about your text or data plan, please contact your wireless provider.
6. No Carrier Liability
Carriers are not liable for delayed or undelivered messages. We do our best to provide timely and accurate messaging, but issues outside our control can occur.
7. Privacy
For privacy-related inquiries, please refer to our privacy policy. No mobile information you share with us will be used for marketing purposes or shared with third parties for promotional use. We may share information with subcontractors solely to support service delivery, such as customer service, but never for marketing or promotional use.
8. Compliance
We follow all carrier compliance requirements, industry standards, and applicable laws for our SMS service. Please refer to the CTIA's Short Code Monitoring Handbook or consult with legal counsel if you have concerns about compliance.
9. Fines for Non-Compliance
Non-compliance fines apply to commercial messaging across different products, such as SMS or MMS short code, toll-free numbers, and 10DLC. T-Mobile, for example, imposes fines for violations, including phishing and illegal content, starting at $500. Excessive violations may lead to suspension from carrier networks.
10. Limitations of Liability
Short Form Media is not liable for any damages resulting from the use or inability to use our services. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.
11. Changes to Terms
We may update these terms from time to time to reflect changes in our practices or for legal reasons. If there are significant changes, we’ll notify you through our website or other appropriate means.
12. Contact Us
If you have questions or need assistance, you can contact us at support@shortformmedia.co
Effective Date: October 2024